Refund policy

We want you to love what you order. If you don't, we offer free returns within 30 days of delivery.

Returns

You have 30 days from the date your order is delivered to request a return. To be eligible, items must be unused, unopened, and in the same condition you received them, with original packaging where applicable.

To start a return, email support@coldermornings.com with your order number and the item(s) you'd like to return. We'll send you a prepaid return label, return shipping is free.

Refunds

Once we receive and inspect your return, we'll notify you that it's been received and let you know whether the refund was approved. If approved, you'll be automatically refunded to your original payment method within 5-10 business days. Please note your bank or card issuer may take additional time to post the refund.

Damaged, defective, or incorrect items

If an item arrives damaged, defective, or isn't what you ordered, contact us right away at support@coldermornings.com so we can make it right with a replacement or refund, at no cost to you.

Exceptions

Final sale items, if any, will be clearly marked as such at the time of purchase and are not eligible for return.

Exchanges

The fastest way to get the item you want is to return the item you have and, once the return is accepted, make a separate purchase for the new item.

Questions?

Reach out any time at support@coldermornings.com.